In order to provide better service for China Hong Kong/Macao visa applicants, those foreigners who hold regular passports should submit their applications to the Chinese Visa Application Service Center(hereinafter referred to as "CVASC") according to its service area. The Consular Section of this Embassy will no longer accept the aforesaid applications directly starting from May 1, 2019.
I. Contact information of the CVASC(Ottawa)
1. Address: Suite 1450, 220 Laurier Avenue W, Ottawa, Ontario, Canada
2. Phone: 001-613-563-8472
3. Fax: 001-613-563-8473
4. E-mail: ottawacenter@visaforchina.org
5. Website: http://www.visaforchina.org (You could find the nearest CVASC to your residence in this site.)
II. Business hours and fees
1. Business hours: Monday-Friday (except Chinese and Canadian public holidays)
2. Application Submission: 9:00AM to 3:00PM
3. Payment and Collection: 9:00AM to 4:00PM
4. Fees: Besides visa fees and express fees which are charged on behalf of this Embassy, the CVASC charges service fees. Detailed fee information could be found on the CVASC's official website or could be obtained by directly consulting the CVASC.
5. Processing time: For regular service, it normally takes four working days after submission of an application. Express service should be approved by a consular officer and is to be charged extra fees. However, some applications need to be forwarded to Hong Kong or Macao Special Administrative Region (SAR) for approval, the processing time may be extended to around 4 weeks.
III. Important Reminders
1. Whether or not a visa could be issued is decided by a consular officer, the CVASC is not participating in the approval process.
2. The diplomatic, service (special or official)passport holders, those who apply for diplomatic, official or courtesy visas, and the Chinese citizens who apply for entry permits to Hong Kong, still need to submit their applications to this Embassy(Address: 515 St. Patrick Street, Ottawa, ON K1N 5H3; office hours: 9:00am-11:30am).
3. Applicants could submit their China Hong Kong/Macao visa applications to this Embassy through the CVASC, or directly submit their visa applications to the Immigration Department of Hong Kong SAR or the Immigration Department of the Public Security Police Force of Macao SAR.
4. Regarding the visa exemption policies of Hong Kong or Macao SAR, please refer to the official website of the Immigration Department of Hong Kong SAR(www.immd.gov.hk/eng/services/visas/visit-transit/visit-visa-entry-permit.html)or the Immigration Department of the Public Security Police Force of Macao SAR(www.fsm.gov.mo/psp/eng/psp_top5_2_1.html).
5. If you have any complaints or suggestions on the service of the CVASC, please contact with the Consular Section of this Embassy via Email: consulate.can@gmail.com.